Refund & Digital Delivery Policy
Millionaire Meme AI sells one-time video-generation entitlements, accounted for internally as Credits. We do not offer subscriptions or ship physical goods. This policy explains digital delivery, failed generations, billing errors and refund review.
Service operator: Millionaire Meme AI
Last updated: 2026-10-17
Digital delivery
Starter is $6.99 for 25 Credits (1 video), Creator is $17.99 for 75 Credits (3 videos), and Studio is $24.99 for 125 Credits (5 videos). One generation costs 25 Credits. Purchased unused Credits do not expire and these packs never renew. Credits are added only after Waffo payment has been verified. You must then click Generate to start a task. Successful results are privately previewable and downloadable as a single AI-generated MP4 with sound; no separate browser soundtrack assembly is required.
General refund rule
We evaluate refund requests against the actual purchased offer, verified payment and Credit ledger, generation and delivery records, the cause of any failure and applicable law. Correctly delivered and consumed digital-generation services are not automatically refundable solely because a buyer changes their mind. Unused Credits do not automatically create a prorated refund. These terms do not override mandatory consumer cancellation or refund rights.
Billing errors and verified non-delivery
If a transaction is charged twice, the amount is incorrect, verified paid Credits are missing, or a paid service was not delivered due to a confirmed service failure, contact support@millionairememeai.com. We will investigate the relevant order and job records and may restore an entitlement, offer a reasonable remedy or issue a refund where appropriate or legally required. A provider accepting a request does not by itself prove successful delivery.
Incomplete generated output
AI-generated video may differ from the visual or spoken reference. You may request review for failed or stuck tasks, a missing or unplayable MP4, absent or materially incorrect audio, or a materially unusable result. Definitively failed tasks are reconciled for restoration of the spent Credits. For results marked successful but materially defective, we review task evidence and available remedies, including restoration or refund where appropriate. We do not promise unlimited reruns or treat a provider success status as conclusive proof of usable delivery.
Used Credits and one-time purchases
Credits already consumed for a properly delivered video are generally not voluntarily refundable. A definitive generation failure is handled through the task and Credit-reconciliation process. One-time purchases never renew automatically. When a monetary refund is approved, unused associated Credits or entitlements may be reversed according to the payment and refund ledger.
How to request review
Contact support@millionairememeai.com for payment or delivery support. Include your order or payment reference, the generation/task reference if applicable, a concise description of the problem, and relevant screenshots if useful. Never send full card numbers, CVV/security codes, passwords or unrelated personal information. We will review the payment and generation evidence and respond in line with applicable requirements.
Refund method and statutory rights
When a refund is approved, it is normally processed through the original Waffo-hosted payment method or the applicable provider workflow. The time for money to arrive depends on the payment provider, card issuer or financial institution. Nothing in this policy limits legally required refund, cancellation or consumer rights; we may update this policy with a new effective date.